Common Questions
Everything you need to know about partnering with Avrolaq, from compliance to logistics.
Business Model
Are you a dropshipper?
No. We are an inventory-holding retailer. We purchase inventory outright, store it in our network of fulfillment centers (or FBA/WFS), and handle shipping to the end customer. We do not operate on a dropship model.
Do you manufacture or private label products?
No. Avrolaq is strictly a resale partner. We do not manufacture our own goods, nor do we take existing products and rebrand them as our own. Our goal is to sell your brand, not compete with it.
Where is Avrolaq located?
We are a US-registered business entity headquartered in the United States. All of our financial and legal operations are compliant with US trade regulations.
Brand Protection & Compliance
Do you adhere to MAP (Minimum Advertised Price) policies?
Yes. We are a compliance-first organization. We utilize automated software to monitor pricing and ensure we are never the cause of price erosion. We respect your brand equity and view MAP adherence as a non-negotiable part of our partnership.
How do you handle returns?
We handle all customer returns internally or through the marketplace's fulfillment service (e.g., Amazon FBA). We generally do not send returns back to the supplier unless the items are defective due to a manufacturing error.
Do you sell on third-party marketplaces?
Yes. Our primary sales channels include Amazon, Walmart Marketplace, and eBay. We optimize listings on these platforms to drive volume while adhering to platform-specific policies.
Purchasing & Logistics
What are your payment terms?
We are flexible based on the partner's requirements. We typically pay via Credit Card, ACH, or standard Net Terms (Net 30) once a relationship is established. We prioritize financial reliability to build long-term trust.
Do you have a Minimum Order Quantity (MOQ)?
We adhere to your MOQs. Our goal is to purchase in pallet or master-case quantities to improve logistics efficiency for both parties.
Who pays for shipping?
This is negotiated on a per-supplier basis. Typically, we work with suppliers who offer free freight on orders over a certain threshold, or we can arrange our own freight pickups using our carrier accounts.
Didn't find what you were looking for?
Our purchasing team is available to answer specific questions regarding your catalog.
Contact SupportReady to move forward?
Let’s set up a wholesale account and start selling.